Frequently Asked Questions

Canada offers various government funding programs to support business growth. Funding ranges from $2,500 to $10M+.

Government Grant Programs:

• Digital Main Street (DMS) — Up to $2,500 (Ontario small businesses, <10 employees, physical storefront)
• SR&ED — 35% refundable tax credit (R&D activities, software development, all industries)
• OIDMTC — 40% refundable tax credit (Digital media products, Ontario corporations, own IP)
• CanExport — Up to $75,000 (Export expansion, 3+ years operation, 1-500 employees)
• FedDev Ontario — Varies by program (Southern Ontario businesses, innovation programs)
• IRAP — Up to $10 million (SMEs ≤500 employees, innovative tech projects)

✅ Basic Requirements: Canadian business registration, valid CRA Business Number, active operations, tax compliance. Matching funds may apply (25-50%).

Essential Website: 2-3 weeks

AI-Powered Platform: 4-6 weeks

Enterprise Ecosystem: 8-12 weeks

Yes! All our packages include a content management system (CMS) that allows you to easily update text, images, and basic content without technical knowledge.

Free support includes bug fixes, minor content updates, technical assistance, and basic troubleshooting during the specified period.

Yes! We can help you set up hosting and domain registration, or we can work with your existing hosting provider.

We provide professional AI platform integration and setup services including:

• AI Chatbot Integration — 24/7 customer support automation for your website
• AI Voice Assistant Setup — Intelligent phone system with call handling capabilities
• Platform Setup & Training — Help you get started with the AI system and teach you how to manage it
• Technical Support — Ongoing assistance with integration issues and platform updates

You'll have full control to configure your business information and customize AI responses as needed.

AI integration timeline varies by complexity:

• Basic Chatbot — 1-2 weeks (website integration + basic configuration)
• Voice Assistant — 2-3 weeks (phone system integration + voice training)
• Enterprise Solution — 3-4 weeks (advanced workflows + multi-channel integration)

All timelines include setup, business knowledge configuration, testing, and team training.

Yes! The AI platform allows you to configure your specific business information including:

• Your products, services, and pricing information
• Common customer questions and approved responses
• Company policies, procedures, and brand guidelines
• Industry-specific terminology and knowledge

You have full control over the AI's knowledge base, and the system continuously learns from interactions. We provide setup guidance and technical support to help you get started.

Our AI solutions support 20+ languages including English, French, Mandarin, Cantonese, Spanish, and more. The system can:

• Automatically detect and respond in user's preferred language
• Switch between languages seamlessly during conversations
• Maintain consistent service quality across all languages

We configure the languages most relevant to your customer base — ideal for serving diverse Canadian markets.