Cookie Policy
Last Updated: December 13, 2025
1. Introduction
This Cookie Policy explains how CCBONLINE Inc. ("we," "us," or "our") uses cookies and similar technologies on our website www.ccbonline.ca in compliance with Canadian privacy laws, including:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Canada's Anti-Spam Legislation (CASL)
- Consumer Privacy Protection Act (CPPA) - Bill C-27 (2025)
- Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information)
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remain on your device for a set period) or "session" (deleted when you close your browser).
3. How We Use Cookies
We use cookies for the following purposes:
3.1 Essential Cookies (Required)
These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure access, and remembering your consent preferences. These cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
ccbonline_consent |
Stores your cookie consent preferences | 365 days |
ccbonline_session |
Maintains your session state for security | Session (browser close) |
3.2 Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website's performance and user experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users (anonymized) | 2 years |
_gid |
Google Analytics | Distinguishes unique users (anonymized) | 24 hours |
_gat |
Google Analytics | Throttles request rate | 1 minute |
3.3 Marketing Cookies (Optional)
These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp |
Facebook Pixel | Tracks ad performance and conversions | 90 days |
_gcl_au |
Google AdSense | Tracks ad clicks and conversions | 90 days |
4. Your Cookie Choices
Under Canadian privacy law (PIPEDA, CPPA, and Quebec Law 25), you have the right to:
- Accept or reject non-essential cookies when you first visit our website
- Change your preferences at any time using our cookie management tool
- Withdraw consent without affecting access to our services
- Request information about what cookies we use and why
4.1 Browser Controls
Most web browsers allow you to control cookies through settings. You can set your browser to:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Notify you before accepting cookies
Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5. Third-Party Cookies
Some cookies on our website are set by third-party services we use, such as Google Analytics for website statistics. These third parties have their own privacy policies:
- Google Analytics: Google Privacy Policy
- Facebook Pixel: Facebook Data Policy
We carefully select third-party providers and ensure they comply with Canadian privacy laws. Where possible, we store data in Canada or with providers that have adequate data protection measures.
6. Data Residency & Cross-Border Transfers
🇨🇦 Canadian Data Protection: We prioritize keeping your data in Canada. However, some third-party services (like Google Analytics) may process data in the United States or other jurisdictions.
When we use services that transfer data outside Canada, we ensure:
- The service provider has adequate data protection safeguards
- Data is anonymized where possible (e.g., IP anonymization in Google Analytics)
- You have consented to the use of these services
- Compliance with PIPEDA's cross-border data transfer requirements
7. Quebec Residents (Law 25)
If you are a resident of Quebec, you have additional rights under Law 25:
- Enhanced consent requirements: We obtain clear, specific consent for cookie use
- Data portability: Request your data in a structured, commonly used format
- De-indexing: Request removal of your information from online search results
- Privacy impact assessments: We conduct assessments for high-risk data processing
- Mandatory breach notification: We notify you within 72 hours of any data breach
For Quebec-specific privacy inquiries, contact: privacy@ccbonline.ca
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not provide any information on our website without parental consent.
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date at the top
- Prompting you to review the new policy when you visit our website
10. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
CCBONLINE Inc.
2275 Upper Middle Rd E Suite 101
Oakville, ON L6H 0C3, Canada
📧 Email: privacy@ccbonline.ca
📞 Phone: +1 (647) 568-1128
🌐 Website: www.ccbonline.ca