AI-Powered Customer Service
Transform your customer experience with intelligent automation. 24/7 multi-channel support that scales with your business.
π― Real-Time Command Center
Monitor all customer interactions in one unified dashboard. Track performance, response times, and team efficiency in real-time.
π¬ Omnichannel Support
Meet your customers wherever they are. One platform for all communication channels.
π Voice AI
Human-like phone conversations with 24/7 availability and natural language understanding.
- Smart call routing
- English & δΈζ support
- Auto summaries
- Call transcription
π¬ Live Chat
AI-powered instant messaging with seamless human handoff when needed.
- Proactive greetings
- Context awareness
- File sharing
- Full analytics
βοΈ Email Hub
Smart email automation with AI categorization and priority routing.
- Auto-reply system
- Sentiment detection
- Template library
- Multi-inbox mgmt
π± Social Connect
Unified social inbox for Facebook, Instagram, WhatsApp in one dashboard.
- Facebook & Instagram
- WhatsApp Business
- Multi-platform sync
- WeChat (Coming Q1 2026)
π² SMS Gateway
Two-way text automation for reminders, updates, and notifications.
- Auto notifications
- Two-way messaging
- Bulk campaigns (Beta)
- Smart templates
π API Connect
Seamless integrations via RESTful API for CRM and e-commerce tools.
- RESTful API
- Webhook support
- Custom integrations
- Pre-built connectors (Q1 2026)
Why Choose Our Platform
Built for businesses that want to scale customer service without scaling costs
60% Cost Reduction
Lower operational costs with AI automation while improving service quality.
85% Faster Response
Instant responses to common questions. Average response time under 30 seconds.
40% Higher Satisfaction
24/7 availability and multilingual support delight customers globally.
100+ Languages
Serve customers worldwide with automatic language detection and translation.
Ready to Transform Your Customer Service?
Join hundreds of Canadian businesses using AI to deliver exceptional customer experiences.
π¬ Questions? Contact us at info@ccbonline.ca or call +1 (647) 568-1128